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Basically this topic is about Email etiquitte. nothing much to mention the words which they have given in the subject line.. Everyone knows about the topic, but try to throw a light again with etiquitte (or rules) First talk what to do and then and then say what not to do. 1. Greetings for receipient 2. Msg to be brief and to the point, if needed with proper example 3. Shouldnt send any vital or private infomation 4. Dont use emotional sings to convey our feelings 5. Subject should be simple and understandable 6. list out to whom the email/msg to be sent for, others put in CC (or optional) 7. formatting is also important, not multi-color or multi-fonts until it is required 8. major issues or discussons or lengthy email, would be ideal to summarize it properly 9. Recepient salutation and our signature is important 10. provide contact no. (office ext.) to communicate to u if they want to have a personal discussion on the email u sent. 11. IMP - Try to think